Overview
This article will walk through how to enable VoIP from the Barti App to use from any computer with speakers and a microphone.
Setup
- Login to Barti
- Ensure that the VoIP menu is available on the lefthand side
- Ensure that the microphone is enabled on the browser (You should be using Chrome or Microsoft Edge)
- Refresh your browser
- Click on your profile (Your initials) in the top righthand corner
- Enable "Allow Incoming Calls" and select your microphone
Troubleshooting
No incoming calls
- Confirm Allow Incoming Calls is enabled. Click your profile initials in the top right and check the toggle.
- Refresh the browser after enabling it.
Microphone not detected
- Confirm your browser has microphone permission. In Chrome or Edge, click the lock icon in the address bar and set Microphone to Allow.
- Refresh the browser after granting permission.
Choppy audio or dropped calls
- Run the VoIP Internet Requirements test (see VoIP Internet Requirements with Speed Test). Browser VoIP performs best over UDP — if the test shows UDP blocked, share the results with Barti support.
If you have any questions, please refer to Barti's Help Center or create a support ticket at support.barti.com.