In this article, you will learn how to port your existing phone number into Barti for texting and VoIP calling.
1. Submit the Authorization Form
- Complete the Twilio Authorization Form PDF and send it to your implementation team.
2. Submit Your Billing Statement
- Send your most recent billing statement for the phone number to your implementation team.
❗ Important Note: Carriers use billing documents to verify ownership of the phone number. Without correct documentation, your port request may be rejected.
Required documentation by number type:
| Number Type | Required Documentation |
|---|---|
| Toll Free, Landline, or VoIP | Most recent monthly bill showing the phone number. If unavailable, provide a receipt of purchase or a screenshot of your account portal showing the number. |
| Google Voice | Screenshot of the Google Voice settings page showing the phone number and your email address. |
3. Next Step — Set Up Hardware Phones
After your number is ported, follow Enabling VoIP Phones to register desk phones in Barti and configure inbound call settings.
If you have any questions, please refer to Barti's Help Center or create a support ticket at support.barti.com.