Payer ID is incorrect when creating a claim

In this article we will cover how to ensure you have the correct Payer ID when starting a claim 

If you are getting an incorrect payer ID when starting a claim, here are a few items to review

1. Did you select the correct insurance in the patient's profile?

   • If it is providing an incorrect number, you can go back to the patient's insurance to confirm that the correct insurance plan was selected

      

2. Tips to help select the correct insurance
   • Search by payer ID here https://payers.gatewayedi.com/payerlist/ to find the name of the payer
   • Search for the payer name in the insurance dropdown