Canceling Automated Appointment Reminders

In this article, you will learn two methods for removing scheduled appointment reminder messages for canceled patients.

Method 1: Remove Scheduled Messages from the Communication Center

1. Navigate to Communication > Scheduled.
2. Search for the canceled patient.
3. Locate the scheduled reminder and select the ⋯ menu next to it.
4. Select Remove.

Method 2: Remove Reminders from the Patient Profile

1. Navigate to Patients and search for the canceled patient.
2. Open the patient's Patient Profile.
3. Select the Messages tab.
4. Locate the blue message that reads "You have 1 scheduled message."
5. Select it to view the scheduled reminders.
6. Select the ⋯ menu next to the reminder and select Remove.

If you have any questions, please refer to Barti's Help Center or create a support ticket at support.barti.com.