This article outlines the steps for posting insurance payments to multiple patient accounts.
Key Steps
-
Navigate to Insurance Payments
- Access the main menu.
- Select Insurance.
- Click on Payments.
-
Create a Payment Group or Review an Existing Payment Group
- If your claims were submitted through Trizetto, payment groups will automatically appear when they are ready for review. By default the status of these claim groups will be Needs Review.
- If your claims were not submitted through Trizetto, you have the option to create a new payment group.
- Click Add Insurance Payment.
- Enter the insurance provider's name.
- Upload EOB file for future reference (optional).
-
Create Invoice Payment List (Manual Workflow Only)
- Specify the payment method.
- Enter the payment date.
- Input the REF number.
- Add invoices to the payment group:
- Search for patient names.
- Select the corresponding invoices.
- Choose the appropriate insurance for each invoice.
-
Review Charges and Adjustments
- Check and modify adjustments and payments.
- If your claims were submitted through Trizetto, these will be autopopulated.
- If your claims were not submitted through Trizetto, you will enter these values.
- Add any necessary adjustments and verify that the total matches the sum of the individual amounts. Compare the total amount from the EOB with the total entered to ensure accuracy.
- Click Apply Payments to Invoices when you are ready to post the payments to invoices.
❗ Important Note: Only manually created payment groups that are in "Needs Review" status can be deleted.
If you have any questions, please refer to Barti's Help Center or create a support ticket at support.barti.com.