Who this is for: All Barti users who run the Contact Lens Sales Report.
Before you start, you'll need:
Access to your contact lens inventory in Barti
Steps
Identify which contact lens items are showing blank Manufacturer or Product fields in the report.
Navigate to your contact lens inventory. Billing > Inventory; then use the Product Type dropdown to filter by Contact Lens.
Locate the affected inventory item.
Fill in the missing Manufacturer and Product fields.
Save the item.
Re-run the Contact Lens Sales Report to confirm the fields now populate correctly.
For detailed steps on updating your contact lens inventory, see Linking Contact Lens Inventory.
What you'll see when it works
The Contact Lens Sales Report shows the correct manufacturer name and product name for the updated item.
Troubleshooting
The fields are still blank after I updated the inventory item.
Try refreshing the report or re-applying your date filters. If the fields are still blank after saving the inventory update, create a support ticket.
Do I need to update historical orders?
No. Manufacturer and Product are looked up from the inventory item each time the report runs, so updating the item corrects every past order automatically — nothing needs to be reprocessed.