Barti

Barti RCM handles claim scrubbing, submission, denial management, and payment posting on your behalf. To get started, complete your TriZetto enrollment, set up your team's workflows, and submit all billing…

What is Barti RCM, and how do I get started?

In Barti, go to Insurance → Claims, click the three-dot menu, and select Enter Trizetto Account. You'll be prompted to enter your Site ID and SFTP password. Admin access is…

How do I link my TriZetto account to Barti?

Barti supports electronic claims, eligibility verification, ERAs, paper claims, secondary claims, and more through TriZetto. When signing up, select Electronic Claims, PRE, and Eligibility under EDI services.

What TriZetto EDI services does Barti support?

TriZetto supports electronic submission for a number of vision insurance plans, including Davis Vision, EyeMed, Superior Vision, and others listed below. VSP claims must still be submitted through the VSP…

Which vision insurance plans can be submitted through TriZetto?

When you switch to a new billing platform or RCM vendor, TriZetto requires a new Site ID. Your old Site ID will eventually be closed, and access to historical data…

What happens to my TriZetto Site ID when I switch billing platforms?

Call TriZetto at 800-556-2231 or log into their portal at mytools.gatewayedi.com to submit a support request. For RCM-related billing questions, contact the Barti RCM team instead — see How do…

How do I contact TriZetto support?

TriZetto requires an annual SFTP password reset. Reset the password in your TriZetto account first, then update the new password in Barti's Claims settings.

How do I reset my TriZetto SFTP password?

Send all billing-related questions to rcm@barti.com. Do not email individual RCM specialists directly — the shared inbox ensures the fastest response and prevents delays if a specialist is out of…

How do I contact the Barti RCM team?

Barti sends claims electronically to TriZetto, which edits and routes them to the payer. Payments recorded in TriZetto are reflected back in Barti.

How does Barti work with TriZetto?

Sign up for TriZetto webinars at trizettoprovider.com/resources/events. For professional training and certifications, visit TriZetto Learning Services or email Training@cognizant.com.

How do I sign up for TriZetto training and webinars?

Before submitting your first claim, you'll need your Group NPI, provider NPI and signature, TriZetto credentials, and correct payer IDs all configured in Barti. Missing any of these will cause…

What do I need to set up before submitting my first claim in Barti?

Complete account setup, ERA (remittance) enrollment, and EFT (direct deposit) enrollment in TriZetto before submitting your first claim. Enrollments must be completed per payer, provider, and location — auto-posting won't…

How do I set up TriZetto before submitting my first claim?

Dan Healey

Foundational setup articles important during onboarding.

Getting Started with RCM & TriZetto

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