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Setting up and Testing your Stripe Terminal

OverviewThis article outlines how to set up your Stripe Credit Card Terminal and run a payment from a Barti invoice.Video Overview (5 min)...

Written by Dan Healey

Overview

This article outlines how to set up your Stripe Credit Card Terminal and run a payment from a Barti invoice.

Video Overview (5 min)

How to Instructions:

1. Turn on the Terminal 0:01

  • Press and hold the power button at the top right side until it vibrates.

  • Wait for the terminal to load.

2. Select Language and Connect to Wi-Fi 0:22

  • Choose your preferred language.

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  • Connect to your wireless network.

Wi-Fi Troubleshooting

My network doesn't appear in the list

  • Power the terminal off and back on — it only scans for networks on boot.

  • If your network still doesn't appear, tap Join Other Network and enter your network name (SSID) manually.

The Join button is disabled — open networks are blocked

  • Stripe terminals (including the BBPOS WisePOS E and Stripe S700) block all open Wi-Fi connections by design. This includes passwordless networks, public hotspots, and guest networks. The terminal only connects to WPA2-Personal or WPA3-Personal encrypted networks — this is a Stripe security requirement, not a configuration issue.

  • Fix: Connect to a private, password-protected Wi-Fi network. If one isn't available, see the Alternative Connection Options below.

Captive portal networks (hotel, shared office, or public Wi-Fi)

  • If the network appears open but redirects to a browser page to accept terms before connecting (common in hotels and coworking spaces), the terminal will fail — it has no web browser to complete that login step.

  • Use a mobile hotspot or Ethernet dock instead (see below).

Alternative Connection Options

If you cannot connect to a password-protected network, these alternatives will get your terminal online:

Mobile hotspot

  • Enable a personal hotspot on your smartphone.

  • Set a strong password and select WPA2 security.

  • The terminal connects to a hotspot the same way it does to any private Wi-Fi network.

Ethernet dock

  • If you have the optional Stripe charging dock, connect an Ethernet cable directly from your router or network switch to the dock.

  • This bypasses Wi-Fi entirely and provides the most stable connection for payments.

Travel router

  • If there is an Ethernet jack available on the existing network, a small travel router (plugged into that jack) can broadcast its own password-protected Wi-Fi network for the terminal to join.

  • This is a good option for leased spaces or shared buildings where you don't have access to the main router settings.

3. Update the Terminal 0:43

  • The terminal will search for and download updates.

  • After updates, a registration code will be displayed.

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4. Add Terminal in Barti 0:55

  • Go to Barti and select Organization Settings > Integrations.

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  • Click Add Terminal

  • Enter a name (e.g., Barti Test Terminal), select your location, and input the registration code with dashes.

  • Click Add Terminal to register.

5. Access Terminal Settings 1:58

  • Swipe over to access settings.

  • Enter the universal pin: 07139.

  • Update settings such as appearance (light/dark theme), brightness, and display timeout.

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6. Prepare to Collect Payment 2:52

  • Go back to Barti and navigate to your invoice.

  • Reset the invoice if necessary.

7. Choose Payment Method 3:25

  • Select Payments to collect a patient payment.

  • Choose between using the terminal or entering credit card details manually.

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8. Process Payment via Terminal 3:34

  • Select the terminal option to activate it.

  • Enter the amount to be paid (full or partial).

  • Click Collect Credit Card Details

9. Complete the Payment 4:12

  • The terminal will display a tap page for the patient to tap, swipe, or insert their card.

  • Once processed, the payment will be posted to Barti.

10. Payment Confirmation 4:45

  • Payment will be recorded in Stripe and should appear in your bank account within 1-2 business days.

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Link to Video

For any questions, reach out to the help center at support.barti.com.

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